XXL Smoker Charcoal Barbecue + Cover
cheap quality of material for the money.
The BBQ turned up pretty quick, and assembly was very easy. I had it built in a couple of hours. I have to say the BBQ is a beast and very sturdy and I can’t wait to use it before the summer disappears. Customer service is outstanding, fast and friendly. Had a small issue with the delivery company denting the front panel, very small dent, barely noticeable…. The customer service sent a free gift to me worth £30, excellent support. Thanks. 🙂👍
We are truly sorry to hear about the condition in which your item arrived. This is certainly not the experience we want our customers to have and we will be sure to mention this to our courier.
We would love the opportunity to make this right for you. Please reach out to our after-sales support team at [firstname.lastname@example.org] and they will be more than happy to assist you in finding a suitable solution to address this issue promptly. Remember you add your order number.
Your satisfaction is important to us, and we are committed to resolving this matter to your complete satisfaction. Once again, we apologise for any inconvenience you've faced, and we look forward to assisting you further.
Excellent product, excellent customer service, quick delivery. Very happy
Cannot fault them, great service and communication